Arbitration & Mediation

Last year I gave up luxurious wool socks with a card saying 'just because it's alternative, don't get cold feet'.

A Christmas before that it was telescopic hiking sticks with a note reminding the recipient that mediation '...is all in the journey... take a hike'

Somewhere in between it was a camping candle and a note urging opening statements to be 'more light than heat...'

But this year I'm going back to basics with a handwritten note thanking my clients for their much valued business. The research shows it's the most effective of the lot.

Full post as published by mediator blah...blah... on December 13, 2007 (boomark / email).