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More risks in using Blogger : Lock out and no personal support

By Kevin OKeefe

A few days ago I posted on why not to use Blogger for a law firm blog. This morning I ran across another risk in using Blogger. Austin's Thom Singer relayed a situation where his Blogger blog, which he uses for professional communications, was 'Locked' by Blogger.com's electronic computer robots that patrol their system to limit 'spam blogs.' Doing some research, Tom found it common for Blogger users to get locked out via a random spam inquiry and that it can take 48 hours or more to be reinstated. There was no one at Google customer service who you could contact, only a Blogger Help Group in 'Google Groups.' How was Tom feeling during the lockout? I feel sad. Frustrated. Pissed that it is impossible to reach a real person via the Blogger...continue to full post

Full post as published by Real Lawyers : Have Blogs on April 28, 2008 (boomark / email).