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: Current AwarenessNHS complaints going unheeded - The Guardian
By traceydennis
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“The NHS in England is failing to learn from more than 130,000 complaints it receives each year from patients, parliament’s spending watchdog said today.”
The Guardian, 10th October 2008
Source: www.guardian.co.uk

Full post as published by Current Awareness on October 10, 2008 (boomark / email).
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