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Practice Management

: What About Clients?

Circuit City: Down, and not likely to get up.

By Dan Hull

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Financial Times: The Richmond, Virginia-based Fortune 500 company, the second largest electronics retailer, files under Chapter 11 of the Bankruptcy Code. Owes HP and Sony a bundle, too. For what it's worth, Circuit City was a leader in spectacularly lame CS at every store we "studied". Lethargy, and GenY-led apathy raised to high art, really jumped out at you. We're not that sad. Bonus bummer: most stores will operate through the holidays.

beavis-788025.jpg
Circuit City employees keep on working anyway.

Art: M. Judge/MTV

Full post as published by What About Clients? on November 10, 2008 (boomark / email).

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