Personal Injury Law

Travel agents: if people are barfing at a resort, don't keep sending more tourists

By Dr. Doug Powell

A 48-year-old teaching assistant from Crayford, and a family from Broadstairs are among more than 500 British tourists who won compensation for a nightmare Caribbean holiday at the Bahia Principe Hotel in the Dominican Republic (below, left) in 2007.

According to media accounts, the holiday companies continued sending guests to the hotel despite a major outbreak of Shigella and Salmonella which lasted for months.

"My husband couldn't reach the toilet when we were there. I went down to reception to tell them to call a doctor and they said put a nappy on him to take him to the medical centre. … Some people had to have new mattresses because they hadn't made it to the toilet in time. There were children screaming all over the place and pregnant women."

Tracey Chambers, 43, said,

'People were being sick in the swimming pool and the toilets were all blocked up. Lots of people were being sick. We were told to watch what we ate because there was bug going round. …  My dad had to be put on a drip because he was dehydrated and couldn't take on enough water. They were charging 40 dollars for a trip to the hospital.'

Other guests were diagnosed with shigella, giardia, salmonella and E coli, thought to have come from food dressings.

A spokesperson for Thomas Cook said,

"We are pleased that the majority of legal cases have now been settled and we want to be able to reassure all our customers that we work with our hotel partners to continually monitor the hygiene standards in their properties."

Full post as published by BarfBlog on June 25, 2009 (boomark / email).