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: The AM Law DailyA Metric that Holds Partners Accountable for Associate Satisfaction?
By Dimitra Kessenides
Law firms that fare poorly in associate satisfaction surveys should pretend that there's a cost associated with these results that their short-term profit-maximizing metrics aren't capturing. Then, they should develop a method to evaluate partner behavior that takes into account the categories that contribute to satisfaction.
Full post as published by The AM Law Daily on September 12, 2010 (boomark / email).
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An essential benchmark metric: lawyers per billion of revenue
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