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: Legal Blog Watch

12,000 Miles and a Court Case Later, Maryland Woman Still Banned from Facebook

By Bruce Carton

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As I wrote here, I admittedly have a weakness for stories where a corporation rolls out its ultimate "death penalty" punishment on a customer: "You can never come here [buy here] [eat here] again!!" So you can imagine my keen interest in the story of Karen Young, who was banned by Facebook from, um, Facebooking, and did not take kindly to that ban. In an e-mail, Facebook said it had banned Young for the following transgressions: Sending friend requests to people you don?t know Regularly contacting strangers through unsolicited Inbox messages Soliciting others for dating or business purposes The company said that as this violated its Statement of Rights and Responsibilities, "You will no longer be able to use Facebook. This decision is final and cannot be appealed." Let's stop right here and ask the question: What would you do in this situation? If you answered, "get in my 10-year old station wagon and drive 3,000 miles from Maryland to Facebook's headquarters in California," then you and Ms. Young are in synch. Upon arrival, an unimpressed Facebook receptionist told Young that other people had driven much further than Young (from Canada) before and gave her a form to fill out....

Full post as published by Legal Blog Watch on November 03, 2010 (boomark / email).