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SmallLaw: How to Decide Whether to Replace Your Software Or Stay the Course

By John Heckman

Originally published on November 1, 2010 in our free SmallLaw newsletter. I've often heard lawyers say "I would have switched from this lousy program years ago if only I hadn't invested so much time and data into it." If you haven't said it yourself, you have likely read many such complaints in TechnoLawyer not to mention elsewhere on the Internet. When a particular program is driving you nuts, how do you rationally analyze your options? Or as I like to say, is the grass really greener or just astroturf? Analyze Your Existing Software As a first step, make a list of the top 10 issues that drive you crazy. Then divide them into the following categories: Deal-Breakers: What functionality does your firm needs that the program doesn't provide? For example, if you recently acquired clients that require electronic billing, and your billing software doesn't feature electronic billing, you have a serious problem...continue to full post

Full post as published by TechnoLawyer Blog on November 15, 2010 (boomark / email).