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: TechnoLawyer Blog

SmallLaw: Why Integration Is the Key to SaaS Success

By John Heckman

Originally published on November 29, 2010 in our free SmallLaw newsletter. Over the last ten years or so, the drive toward integration/synchronization has increased. Remember when Alt-Tab showed your open programs and you could switch from one to another? Today, we want one-click integration — send your time entry to the accounting program, save that PDF to your document management system, use information from your practice management program to generate documents, send an email message from any program, etc. With security concerns largely resolved, the future of Web-based (SaaS) practice management systems will depend not only on their maturing feature sets but also integration. The Two Flavors of Integration Whether server-based or cloud-based, "integration" comes in two flavors: synchronization of two applications or realtime direct access via an API/SDK...continue to full post

Full post as published by TechnoLawyer Blog on December 06, 2010 (boomark / email).