Legal Research

"How to Help Prospective Clients Take Action"

This post was written by Lee Rosen: "Sometimes you'll do a consultation and the person gets the information he or she needs but isn't ready to act. The person won't hire you. He or she won't move forward. He or she is stuck.

We usually follow up by phone and do what we can to help these prospective clients get moving. After all, they came to meet with us because they want out of their marriage. From our perspective, we can see the things holding them back, and we feel some sense of obligation to help them achieve their goals. We do what we can to help them move forward.

But they're stuck. And getting them moving is tough.

They're only going to take action when they're ready to act. This isn't something we can do for someone else. They've got to decide to get going by themselves.

Asking questions is our most powerful technique for helping stuck people think about what they're doing and helping them decide to take action.

Some of our best questions include:..."

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Source: Divorce Discourse, 7 September 2010. Copyright 2010, Lee Rosen, reproduced with permission of the author.

Full post as published by Stark County Law Library Blawg on September 08, 2010 (boomark / email).