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The bottom line from LNB

The August 2008 issue of VIP contains an interview of LNB's UK & Ireland Managing Director Josh Bottomley by Tim Buckley-Owen.

Some highlights from the article, which might be of interest to Law Librarians include...

On content and LNB Interfaces...

"Lexis Nexis have significantly more information that any of our competitors..."

"... the fact that we have a comprehensive database and that we are leader in terms of the interface and the accessibility, I think we would regard as a strength...Lexis Nexis is putting a huge effort in to continue to make our interfaces more intuitive, more usable"

"Probably one of the things we didn't get exactly right when we launched the first version of our new platform three years ago is - we listened to a lot of customer feedback - we put too much emphasis on what we would call our expert or professional users"

Asked about the FT...

"I don't think the FT had a choice...while it is effectively an increase in price for FT content, however you buy it, it (The FT) needs to establish what the market is and which content, within the FT, that people value"

On the development of Social Networking within LNB...

"There are two big opportunities. We can use social networks as a way of creating stronger tiese with both our authors and our readers"

An example would be the Company Law Forum

"The other example is, lawyers or tax or even Information Professionals are looking for valuable content. If we find that the content in certain social networks or on expert blogs becomes useful, we would like to be able to direct people"

This is a really interesting article, which I would recommend as a useful read.

Full post as published by The BIALL Blog on August 22, 2008 (boomark / email).